Tuesday, May 29, 2007

Enough already!

Doing my best to be compliant with all the various and sundry laws and regulations that burden small business, I duly ordered my 2007 California and Federal Employment Notices. These notices, which cover the established laws concerning payroll, safety and health protection, family and medical leave, and other labor law snippets, must be posted if you have even a single part-time employee.

Let's ignore the fact that you need a good-sized place to post the notices (they cover nearly the entire door) in lieu of examining the company that I chose to do business with this year.

Starting with Google I located Personnel Concepts (www.personnelconcepts.com) and placed my order online. Simple, right?

Wrong. I then played telephone tag with a representative of the company that spanned two weeks. When we finally connected (on the fifth call), she then proceeded to ask my questions about my business. Number of employees, revenues, etc. I asked if the poster had been mailed yet. No, she answered.

Then she received the lecture, tempered by my stating that I understood that making this call wasn't her idea. I want to buy a poster that keeps me compliant with the law. Her company wants to gather demongraphic information so that they can sell me other stuff, without fulfilling the first order. The company hadn't earned my business, I gave it to them based on a Google placement. Personnel Concepts did, however, earn my ire.

Three weeks and still waiting...maybe I need to make another telephone call.

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